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Without a web and mobile application, Sharetask faced several challenges that hinder its growth and effectiveness:
Limited Reach: Sharetask’s marketplace was inaccessible to a large portion of potential users who prefer to access services through web or mobile platforms. This restricted its reach and potential customer base.
Poor User Experience: Users struggled with navigating the platform on mobile devices or through web browsers, leading to a frustrating user experience. Without dedicated mobile applications, users missed out on features like push notifications and offline access.
Inefficient Communication: Sharetask’s reliance on traditional communication methods such as email or phone calls lead to delays and inefficiencies in connecting service providers with customers. A lack of centralized communication channels resulted in missed opportunities and confusion.
Limited Brand Visibility: Sharetask struggled to establish a strong brand presence without a dedicated web and mobile presence, making it challenging to compete with other service marketplaces.
Development of Web and Mobile Applications:
Increased Accessibility: Developed a responsive web application that allowed users to access Sharetask’s marketplace from any device with an internet connection, including desktops, laptops, tablets, and smartphones.
Created mobile applications for iOS and Android devices, providing users with a convenient way to access Sharetask’s services on their smartphones or tablets.
Improved User Experience: Designed intuitive user interfaces for both the web and mobile applications, ensuring easy navigation and a seamless user experience.
Implemented features such as push notifications, personalized recommendations, and chat functionality to enhance user engagement and satisfaction.
Efficient Communication: Integrated chat or messaging functionality within the web and mobile applications to facilitate real-time communication between service providers and customers.
Implemented a centralized communication hub where users can easily connect, discuss project details, and share files or documents.
Enhanced Brand Visibility: Using the web and mobile applications as platforms to showcase Sharetask’s brand identity, values, and offerings to a wider audience.
Implemented branding elements consistently across both applications to reinforce brand recognition and establish Sharetask as a trusted marketplace for services.
Advanced CRM Integration: Developed Sharetask’s CRM system and integrated with both the web and mobile applications to streamline customer and service provider interactions. Enabled features such as customer profiles, order tracking, and feedback mechanisms to provide a seamless experience for all users.
The development of the Sharetask web and mobile applications will transform how customers and service providers connect, facilitating seamless B2C interactions. The robust marketplace model and comprehensive CRM integration will enhance user experience, streamline service management, and foster stronger relationships. This will lead to increased user engagement, efficient service delivery, and accelerated business growth.
Shovan
Indrajit
Riya
Projects Completed
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Years in Market
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